The Inchture Hotel
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Legal

Privacy Policy

How we handle your personal information

Last updated: February 2026

Who We Are

The Inchture Hotel ("we", "our", "us") is a family-owned hotel located at Main Street, Inchture, Perthshire PH14 9RN, Scotland. We are the data controller for personal information collected through this website and in the course of our business.

If you have any questions about this policy, you can contact us at:

What Data We Collect

We may collect the following personal information:

Information you provide directly

  • Contact form submissions: Name, email address, phone number (optional), subject and message content.
  • Booking enquiries: Contact details and any information you include in your enquiry.
  • Email correspondence: Any information you send us by email.

Information collected automatically

  • Website analytics: If you consent to analytics cookies, we collect anonymised usage data such as pages visited, time spent on site, browser type and device type. This is collected via Google Analytics 4 and no personally identifiable information is included.
  • Technical data: Your IP address may be processed by Cloudflare (our hosting provider) for security and performance purposes.

How We Use Your Data

We use your personal information for the following purposes:

Purpose Legal Basis
To respond to your contact form enquiry Legitimate interest / pre-contractual steps
To process bookings and reservations Performance of a contract
To improve our website (analytics) Consent (you can withdraw at any time)
To prevent spam and abuse (reCAPTCHA) Legitimate interest

Who We Share Your Data With

We do not sell your personal data. We may share data with the following third-party services that help us operate the website:

All third-party services are based in the UK, EU or US and operate under appropriate data protection agreements.

Data Retention

  • Contact form data: Emails generated by the contact form are retained in our inbox for as long as necessary to respond to your enquiry, then archived or deleted.
  • Analytics data: Google Analytics data is retained for 14 months, after which it is automatically deleted.
  • Cookie consent preferences: Stored in your browser for up to 1 year.

Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Rectify any inaccurate or incomplete data
  • Erase your personal data ("right to be forgotten")
  • Restrict or object to the processing of your data
  • Data portability — receive your data in a structured, machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us.

Cookies

For detailed information about the cookies we use, please see our Cookie Policy.

Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

Complaints

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):